Shipping Policy

Glacier Crest Shipping Policy

Overview

Glacier Crest is committed to delivering your winter gear quickly, reliably, and with full transparency. This Shipping Policy outlines how and when your order will be processed, shipped, and delivered across Canada.

Order Processing

Orders are processed Monday through Friday.
Standard processing time is 1–2 business days.
Orders placed on weekends or holidays will begin processing the next business day.

Shipping Rates & Delivery Times

We currently ship across Canada. Shipping rates and delivery times are calculated at checkout based on your location and selected service.

Estimated Delivery Windows

Standard Shipping: 3–7 business days
Expedited Shipping: 2–4 business days
Express Shipping: 1–2 business days

Delivery times may vary during peak seasons or due to carrier delays.

Free Shipping

We offer free standard shipping on orders over a minimum purchase amount when applicable. Any active free‑shipping promotions will be clearly displayed on our website.

Order Tracking

Once your order ships, you will receive a confirmation email containing your tracking number. Tracking updates may take up to 24 hours to appear.

Shipping Address Accuracy

Please ensure your shipping address is complete and accurate. Glacier Crest is not responsible for delays or lost packages due to incorrect or incomplete addresses.

Lost, Delayed, or Damaged Packages

If your package is delayed, lost, or arrives damaged:

Contact the carrier first using your tracking number.
If the issue is not resolved, reach out to our support team with your order number and details.

We will work with you and the carrier to find the best possible solution.

International Shipping

At this time, Glacier Crest ships only within Canada. Any updates to international shipping availability will be announced on our website.

Contact Us

For any shipping‑related questions, our support team is here to help.

Email: Glaciercrestclothing@gmail.com

We appreciate your trust in Glacier Crest and look forward to getting your gear to you safely and on time.