Refund Policy

Glacier Crest Clothing Line

At Glacier Crest Clothing Line, we stand behind the quality and craftsmanship of our men’s winter jackets. Your satisfaction is important to us, and we want you to feel confident when shopping with our brand.

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 Returns & Refunds

• Eligibility: Items may be returned within 30 days of delivery for a full refund.

• Condition: Products must be unworn, unwashed, and in their original condition with tags attached.

• Proof of Purchase: A receipt or order confirmation is required to process all returns.

 Exchanges

• We offer free exchanges for size or color within 30 days of delivery.

• Exchanges are subject to product availability.

 Refund Method

• Refunds will be issued to the original payment method used at checkout.

• Please allow 5–10 business days for the refund to appear on your account once processed.

 Return Shipping

• Customers are responsible for return shipping costs unless the item is defective or incorrect.

• For defective or incorrect items, Glacier Crest will cover all return shipping fees.

 Non-Refundable Items

• Final sale items, discounted clearance products, and gift cards are non-refundable.

 How to Start a Return

To initiate a return or exchange, please contact our customer support team at Glaciercrestclothing@gmail.com with your order number and reason for return. We’ll provide step-by-step instructions to make the process simple.